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Last updated: July 2026
Welcome to HeartSpace. Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it when you use https://tryheartspace.app.
When you use HeartSpace, we may collect the following types of information:
If you create an account, we may collect basic information such as your email address and login details.
During onboarding or when using the service, we may ask questions about your relationship or preferences. This information helps us personalise the experiences and audio sessions we create for you.
We may store limited information about how the service is used, such as when a session is started or completed. This helps us improve the product.
Basic technical data such as device type, browser type, or general analytics data may be collected automatically.
If you use our mobile app and enable notifications, we store a device token so we can send you reminders and updates. If you purchase a subscription, our payment partner processes the transaction and shares your subscription status with us; we never receive your full card details.
HeartSpace is designed to respect the private nature of your conversations. By default, we do not record the video or audio of your live sessions. Those moments are intended to remain private between you and the person you are with.
In limited cases — for example, a session hosted or facilitated by our team — a session may be recorded. When this happens, we will tell you in advance and ask for your consent before any recording begins.
We use collected information to:
Some data may be used in an aggregated or anonymous way for research and product development.
HeartSpace works with trusted third-party service providers to operate the platform. These may include services for:
These providers only receive the information necessary to perform their services.
We store only the minimal data needed to operate and improve HeartSpace.
Information may be stored securely using third-party infrastructure providers.
We take reasonable steps to protect your information using industry-standard security practices. However, no internet service can be completely secure.
You can request a copy of your information, or ask us to delete your account and the data associated with it, at any time.
To do so, email us at hello@tryheartspace.app and we will take care of it.
We may update this Privacy Policy from time to time as HeartSpace evolves. Updates will be posted on this page.
If you have questions about this Privacy Policy, please contact: hello@tryheartspace.app