Privacy Policy
Last updated: March 2026
Welcome to HeartSpace. Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it when you use https://tryheartspace.app.
1. Information We Collect
When you use HeartSpace, we may collect the following types of information:
Account Information
If you create an account, we may collect basic information such as your email address and login details.
Profile and Relationship Information
During onboarding or when using the service, we may ask questions about your relationship or preferences. This information helps us personalise the experiences and audio sessions we create for you.
Usage Information
We may store limited information about how the service is used, such as when a session is started or completed. This helps us improve the product.
Technical Information
Basic technical data such as device type, browser type, or general analytics data may be collected automatically.
2. What We Do Not Collect
HeartSpace is designed to respect the private nature of your conversations.
We do not record, listen to, or store the conversations or interactions that happen during your guided sessions. Those moments are intended to remain private between you and your partner.
3. How We Use Information
We use collected information to:
- Provide and operate the HeartSpace service
- Personalise guided experiences and audio sessions
- Improve the quality and reliability of the product
- Understand how people use HeartSpace so we can make it better
Some data may be used in an aggregated or anonymous way for research and product development.
4. Third-Party Services
HeartSpace works with trusted third-party service providers to operate the platform. These may include services for:
- Analytics
- Infrastructure and hosting
- Authentication
- AI and audio generation
- Product improvement tools
These providers only receive the information necessary to perform their services.
5. Data Storage
We store only the minimal data needed to operate and improve HeartSpace.
Information may be stored securely using third-party infrastructure providers.
6. Data Security
We take reasonable steps to protect your information using industry-standard security practices. However, no internet service can be completely secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time as HeartSpace evolves. Updates will be posted on this page.
8. Contact
If you have questions about this Privacy Policy, please contact: hello@tryheartspace.app